yesb Frequently Asked Questions

Creating a yesb account takes under two minutes. Visit yesb.vin, tap the registration button, enter your mobile number, a secure password, and your date of birth to confirm you are 21 or older. You will receive a one-time verification code on your mobile to complete the process. No desktop or lengthy form is required — the entire signup is optimised for Android and iOS mobile browsers used across Dhaka, Chittagong, and beyond.

yesb requires a valid government-issued photo ID for KYC verification — your National ID Card (NID) is the most commonly accepted document for Bangladesh players. Alternatively, a valid passport or driving licence is accepted. You will also need to submit a selfie holding the document so our team can confirm identity. KYC review is typically completed within 24 hours of submission.

No — yesb strictly enforces a one-account-per-person policy. Each player may hold only one registered account. Duplicate accounts are detected automatically and may result in all associated accounts being permanently closed and any balances forfeited. If you have forgotten your login details, use the password recovery option or contact support rather than registering again.

Tap the 'Forgot Password' link on the yesb login page and enter your registered mobile number. A verification code will be sent to that number via SMS. Enter the code, then set a new password of your choice. The entire reset takes under three minutes. If you no longer have access to your registered mobile number, contact yesb support at [email protected] with your account details for manual verification.

To permanently close your yesb account, email [email protected] with the subject line 'Account Closure Request' from your registered email address. Include your registered mobile number for identity verification. Our team will process the closure within 48 hours, return any eligible real-money balance to your verified payment method, and confirm closure by email. Note that permanent closure cannot be reversed.

bKash deposits on yesb are credited instantly in the vast majority of cases — usually within 30 seconds of the transaction being confirmed on the bKash network. If your deposit has not appeared after 10 minutes, check that the transaction reference number is correct and contact yesb support with the bKash transaction ID for manual review. Deposits via Nagad and Rocket follow the same near-instant processing standard.

The minimum deposit on yesb is ৳200 BDT, making it accessible for most Bangladesh players. This applies across all supported payment methods including bKash, Nagad, Rocket, Upay, and domestic bank transfers. There is no maximum single deposit limit imposed by yesb, though your payment provider's own daily limits will apply independently.

The minimum withdrawal amount on yesb is ৳500 BDT. Withdrawals are processed to your verified payment method — the same bKash, Nagad, Rocket, or bank account used for deposits. You must complete KYC verification before your first withdrawal can be processed. Processing times are typically within 24 hours for mobile wallet withdrawals and up to 72 hours for bank transfers.

yesb does not charge any platform-side fees on standard deposits or withdrawals. The full amount you deposit is credited to your account, and the full amount you request to withdraw is sent to your payment method. Note that your payment provider (such as bKash or your bank) may apply their own standard transaction fees independently — yesb has no control over third-party provider fees.

For security and anti-fraud compliance, yesb's withdrawal policy requires that funds are returned to the same payment source used for depositing. If you deposited via bKash, withdrawals go to the same bKash number; if via Nagad, to the same Nagad account. This is a standard industry practice to prevent money laundering. If your deposit method is no longer available, contact support to review your options.

Yes — yesb covers cricket betting across the Bangladesh Premier League (BPL), Indian Premier League (IPL), T20 World Cup, ICC Test series, and all major international fixtures involving the Bangladesh Tigers. Markets include match winner, top batsman, total runs, fall of first wicket, and many more in-play options. Betting lines open as soon as match schedules are confirmed and update live throughout each match.

Yes — yesb is fully optimised for mobile play on both Android and iOS. The platform uses SSL/TLS encryption on all connections, meaning your login credentials and financial data are protected in transit. No app download is required; simply open yesb.vin in Chrome, Samsung Browser, or Safari and the mobile site loads instantly with full functionality including live casino, cricket betting, and slots.

RTP stands for Return to Player — it is the percentage of all wagered money that a slot game pays back to players over a large number of spins, expressed as a theoretical long-run figure. For example, a slot with 96% RTP returns ৳96 per ৳100 wagered on average over millions of spins. yesb carries slots from certified providers including Pragmatic Play and NetEnt whose RTP figures are independently audited. Higher RTP slots generally offer better long-term value, though results on any individual session are determined by RNG.

All games on yesb use Random Number Generator (RNG) technology provided by certified third-party game studios including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. These providers are licensed and audited by independent testing laboratories to confirm that game outcomes are genuinely random and cannot be manipulated by yesb or any other party. Live casino games are streamed from purpose-built studios with real dealers, adding an additional layer of transparency.

Yes — yesb's live casino lobby features a full range of tables including Baccarat, Roulette, Blackjack, Teen Patti, Andar Bahar, Dragon Tiger, and several game-show style titles such as Crazy Time and Monopoly Live, all powered by Evolution Gaming and Ezugi. Tables are available 24/7 with real dealers streamed in high definition. Minimum bets start from as low as ৳50 on selected tables, making live casino accessible to players across all budget levels in Bangladesh.

yesb offers a welcome bonus to new players on their first qualifying deposit — details including the bonus percentage, maximum bonus amount in BDT, and any applicable wagering requirement are shown on the current promotions page. New players from Bangladesh making their first deposit via bKash, Nagad, or Rocket are typically eligible. Always read the full bonus terms before claiming, including the rollover requirement and which games contribute to wagering.

A wagering requirement (also called a rollover) means you must bet a total amount equal to a multiple of the bonus before the bonus funds can be converted to withdrawable cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place ৳20,000 in total bets using those bonus funds before cashing out. yesb displays the exact wagering requirement clearly in the terms of each promotion. Not all game types contribute equally — slots typically contribute 100% while live casino games may contribute less.

Yes — all yesb bonuses carry an expiry period from the time they are credited to your account. If the wagering requirement is not met within the expiry window, the bonus and any associated winnings will be automatically removed from your account. The specific expiry period (typically 7 to 30 days depending on the promotion) is stated in the individual bonus terms. Check your active bonus status from within your account dashboard to track remaining time.

Yes — yesb operates a tiered VIP loyalty programme that rewards consistent play. As you accumulate points through real-money wagering, you progress through tiers with increasing benefits including higher deposit bonuses, reduced wagering requirements, faster withdrawal processing, dedicated account managers, and exclusive event invitations. Bangladesh players in higher tiers may also access cashback promotions tied to Eid, Pohela Boishakh, BPL season, and other calendar events. Contact yesb support to learn about your current VIP status.

yesb is a secure online gaming platform that uses SSL/TLS encryption across all transactions and communications to protect player data. All games are sourced from internationally certified providers whose RNG systems are independently audited for fairness. yesb does not share or sell personal data to third parties and operates a strict KYC and AML compliance programme. The platform is designed specifically for the Bangladesh market and processes all payments in Bangladeshi Taka via locally trusted payment methods.

The minimum age to register and play on yesb is 21 years old. This applies to all players regardless of location within Bangladesh. yesb verifies age during the registration process and again at KYC review. Any account found to belong to a person under 21 is immediately and permanently closed, and any deposits or winnings associated with the underage account are handled in accordance with yesb's Terms & Conditions. yesb takes underage gambling prevention seriously.

Log in to your yesb account and navigate to Account Settings, where you will find the Responsible Gaming tools section. You can set daily, weekly, or monthly deposit limits — all limits take effect immediately. If you want to lower a limit, the change applies right away. If you want to raise a limit, a mandatory cooling-off period applies before the increase becomes active, giving you time to reconsider. You can also contact yesb support to set limits on your behalf.

Contact yesb support at [email protected] and state that you wish to apply a self-exclusion. Temporary self-exclusion is available for 30 days, 90 days, or 180 days; permanent self-exclusion is also available and cannot be reversed once confirmed. During any self-exclusion period your account is fully suspended — you cannot log in, deposit, or place bets. yesb will also suppress all marketing communications to self-excluded players. Full details are on our Responsible Gaming page.

yesb protects all player data using 256-bit SSL/TLS encryption on every page and transaction. Your payment details are never stored directly on yesb servers — transactions are handled by your payment provider (bKash, Nagad, Rocket, or your bank) whose own security systems apply. Account access is protected by password authentication and optional two-factor verification. yesb's privacy policy prohibits the sharing or selling of player personal data to any third party for marketing purposes. You can request a copy of your personal data at any time by emailing [email protected].